This is a hands-on, lunch-and-learn-style workshop to develop your strategy for handling online reviews. Let’s turn those comments to love letters! On April 9, 12:00 – 1:00 p.m., at WBDC (300 State Street), come with your device in hand along with your bag lunch to strategize, wordsmith or implement your approach while meeting other entrepreneurs. The workshop, led by Karen Etchells of Innovast Digital Marketing, will include analysis of strategy, assistance in planning, and individual support. You will gain insights into business writing and helpful tips to manage your online presence and approach to client engagement. This is an opportunity to build and reinvigorate the presence of your business.